Implementation Associate

The Implementation Associate will support the implementation and operation of SparkNC’s program in line with the organization’s goals and strategy.

Within a defined set of program functions, the Associate will:

• Serve as an accessible point of contact for SparkLab Leaders, providing timely follow-up and targeted support on routine implementation issues in ways that reinforce SparkNC’s learner-centered approach;

• Coordinate with school and district leaders on implementation logistics, information requests, and follow-up;

• Track implementation needs, commitments, and activities across SparkLabs, including documenting summer programming offered in each district;

• Assist SparkNC team members with issues related to implementation, district partnerships, learner engagement, and business partnerships;

• Assist with SparkLab setup, equipment, and resources, including coordinating the rotation of learning kits among SparkLabs;

• Support logistics, materials, communications, facilitation, and follow-through for professional-learning experiences and student-facing events;

• Help implement onboarding for new SparkLab Leaders and support their transition into ongoing implementation;

• Support recognition of Spark Scholars’ achievements (e.g., ordering and distributing graduation cords to program completers);

• Visit SparkLabs to capture videos, photos, and student stories that show SparkNC’s impact, following SparkNC’s consent and privacy procedures;

• Support internal program processes and data gathering;

• Maintain FAQs, guides, templates, resource libraries, implementation calendars, and other program tools; and, 

• Track patterns in questions and challenges, gather feedback from the field, and share recurring needs with the appropriate team members.

The Associate’s priorities will be set and managed by the Associate’s supervisor, who will coordinate requests from the team. This structure lets the Associate focus on high-impact work and build deep expertise in key program areas.

To succeed in this role, the Associate will need to demonstrate strong and consistent attention to detail and reliable follow-through. The Associate will also need to manage many tasks and deadlines at once. Clear, warm, and professional communication with educators, school and district leaders, students, and internal colleagues is essential. The Associate should take feedback openly and use it to grow, and should be able to stay organized and positive amid shifting priorities.

The successful candidate must believe in the power of well-supported educators and high-quality, learner-centered experiences to open doors for students and shape a more effective and equitable future of education.